Gretex Industries Limited (“we,” “our,” or “us”) is committed to protecting the privacy of users (“you” or “your”) visiting our website https://www.gretexindustries.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with applicable laws and regulations.

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1. Information We Collect

We may collect the following types of personal and technical information from you:

• Personal Information:
  Name, email address, phone number, mailing address, IP address, and other information you voluntarily provide via contact forms or product inquiries.

• Automatically Collected Data:
  Browser type, device type, operating system, referring URLs, browsing behavior, time spent on pages, and other analytics data collected via cookies and Google Analytics.

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2. How We Collect Information

We collect data in the following ways:

• Directly from you through contact forms, service inquiries, or account-related interactions.

• Automatically via cookies and analytics tools to understand your preferences and improve website functionality.

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3. Use of Information

We use the information collected to:

• Respond to your queries or service requests

• Process and fulfill product inquiries or transactions

• Improve website performance and user experience

• Ensure security and prevent fraud

• Comply with legal obligations

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may collect information such as browsing patterns, session duration, and website interactions.

You can control the use of cookies at the browser level. However, disabling cookies may limit certain functionalities on the site.

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5. Google Analytics

We use Google Analytics to analyze website traffic. Google may collect information such as your IP address and browsing behavior. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

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6. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with any third party, except:

• When required by law or legal process

• To protect our legal rights or prevent misuse of our website

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7. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers with restricted access.

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8. International Compliance

Although we primarily serve users in India, this policy is designed to be compliant with:

• Information Technology Act, 2000 & IT Rules, 2011 (India)

• General Data Protection Regulation (GDPR – EU)

• California Consumer Privacy Act (CCPA – US)

Users have the right to:

• Access, correct, or delete their personal data

• Withdraw consent at any time (where applicable)

• Lodge a complaint with a data protection authority (if in the EU)

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9. Your Rights and Choices

You may contact us to:

• Access or correct your data

• Request deletion of your data

• Ask questions about your privacy rights

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10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

📧 Email: info@gretexindustries.com